Transparent Billing.
No Surprises. Ever.
We believe you should know exactly what you're paying for before you commit. Here's our promise — in plain English.
3 analyses/month · 10K rows · Basic AI
Unlimited analyses · 100K rows · Full AI · Export
What You See Is What You Pay
Free plan: $0 forever with 3 analyses/month. Pro plan: $29/month flat — no per-seat fees, no per-order fees, no hidden charges.
- No setup fees or activation charges
- No per-transaction or per-order fees
- No surprise overages — hard limit, not soft limit
- Price locked for the duration of your subscription
Cancel Anytime, No Questions Asked
One-click cancellation from your dashboard. No phone calls, no emails, no retention tricks. Your subscription ends at the end of the billing period.
- 1-click cancel from Settings → Billing
- Keep access until the end of your paid period
- No cancellation fees or penalties
- Re-subscribe anytime at the same price
No Data Lock-In
Export your full analysis to CSV or Excel anytime. Your data, your insights, always portable.
- Export full KPIs, SKU data, and channel breakdown
- 8-sheet Excel audit workbook with every calculation
- CSV export of all processed data
- Data available even after cancellation (30-day grace)
Privacy-First Processing
Your raw CSV files are processed locally in your browser using DuckDB-WASM. Only aggregated profit metrics are stored securely on our servers.
- Raw order data never leaves your browser
- Only aggregated KPIs stored (no individual order details)
- SSL/TLS encryption for all data in transit
- Delete your account and all data anytime
Transparent Calculations
Every number on your dashboard is auditable. Click any metric to see the exact formula, source data, and methodology.
- Deterministic profit pipeline — no AI black box for numbers
- 5-level waterfall: GMV → Net Revenue → Gross Profit → Net Profit → True Profit
- Calculation transparency panels on every widget
- Excel audit export to cross-check every number
Fair Refund Policy
Not satisfied within 7 days of your first Pro payment? Email us and we'll refund — no hoops.
- 7-day money-back guarantee on first Pro purchase
- Refund processed within 5-7 business days
- Email support@okiela.io with your account email
- No partial refunds or proration after 7 days
Last updated: April 2026. Questions? Contact us