Terms of Service
Last updated: January 22, 2026
1. Acceptance of Terms
By accessing or using Okiela's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
Okiela provides AI-powered e-commerce analytics tools that help businesses analyze their sales data, understand profitability, and make data-driven decisions. Our services include data processing, visualization, AI insights, and reporting features.
3. User Accounts
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account
- You must notify us immediately of any unauthorized access
- One person or legal entity per account
4. Subscription and Billing
- Free tier: Limited features, no payment required
- Paid plans: Billed monthly or annually in advance
- 14-day money-back guarantee on all paid plans
- You can cancel your subscription at any time
- No refunds for partial months after the 14-day period
5. Acceptable Use
You agree not to:
- Use the service for any illegal purpose
- Upload malicious code or attempt to breach security
- Resell or redistribute our services without authorization
- Interfere with or disrupt the service
6. Data Ownership
You retain all ownership rights to the data you upload to Okiela. We do not claim ownership of your business data. We use your data solely to provide our services to you.
7. Limitation of Liability
Okiela shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
8. Contact
For questions about these terms, contact us at: legal@okiela.io