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Profit Leak Map
Revenue vs Profit

High AOV, low profit

Okiela hypothesis

A high average order value can still be low profit if the big orders lean on discounts, bundles or expensive shipping.

In real life: Bundle orders raise AOV but the bundle discount and heavier shipping leave thin margin per order.

Shopify / DTCAgency

Data you need

  • requiredOrder value and discount. To see margin behind the AOV.
  • requiredCOGS and shipping per order. Bundles change both.

Formula

Contribution margin per order
Net Revenue - COGS - Shipping - Fees

AOV measures size, not margin. This measures money kept.

Key insight

  • Higher AOV from bundles can carry lower margin per dollar.
  • Track contribution margin, not just basket size.

Action checklist

  1. 1Compare AOV to contribution margin · medium · 30 min
    See if big orders actually pay more.
  2. 2Reprice or rebuild low-margin bundles · medium · 1 day
    Make size and margin agree.

Money impact · Increase profit

Aligns merchandising with margin so larger orders actually earn more, not just look bigger.

Common mistakes

  • Optimising AOV as if it were profit.
  • Bundling without checking bundle margin.

How Okiela helps

Contribution margin by order/SKUlive

Okiela shows margin behind the AOV so size and profit are compared directly.

Trust & sources

  • Okiela hypothesisAOV-vs-margin divergence is an analytical hypothesis

Last reviewed 2026-06-22 · Confidence 3/5

Related leaks

Revenue is up, but profit is unclearFree shipping hides losses
Request a free Profit Leakage AuditUpload a sample file
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